General terms and conditions


All of our services are provided exclusively subject to the following General Terms and Conditions (GTC).

2.conclusion of contract

2.1 The contract is concluded when the customer agrees to the treatment. And if we agree to treat.

3.prices, payment

3.1 The prices stated in the order are final prices including the statutory value added tax of currently 19 %.

3.2 If our cost factors change unforeseeably after the order has been placed or if the rate of statutory value added tax changes after the order has been placed, we shall be entitled to demand a corresponding price adjustment if the date is to be more than four months after the order has been placed.

3.3 If the deadline is met, the remuneration for preparatory work shall be credited against the total price.

3.4 Appointments must be canceled 24 hours in advance, otherwise they will be charged 50 euros.

3.5 For consultations, we charge you a fee of 30 euros, but this will be credited to your first treatment.


4.1 Our liability for damages, irrespective of the legal grounds, in particular due to impossibility, delay, defective or incorrect delivery, breach of contract, breach of duties during contractual negotiations and tort, shall be limited in accordance with this Section V, insofar as fault is relevant in each case.

4.2 We shall not be liable in the event of simple negligence on the part of our executive bodies, legal representatives, employees or other vicarious agents, unless this involves a breach of material contractual obligations.

4.3 Insofar as we are liable for damages on the merits in accordance with Section V.2, this liability shall be limited to damages which we foresaw as a possible consequence of a breach of contract at the time of conclusion of the contract or which we should have foreseen by exercising due care.

4.4 We shall not be liable for complications arising from the fact that reasons for exclusion according to clause IV.1. have existed and the customer has not informed us of this.

4.5 We are also not liable for complications resulting from the customer’s failure to follow our care instructions.

4.6 The above exclusions and limitations of liability shall apply to the same extent in favor of our corporate bodies, legal representatives, employees and other vicarious agents.

4.7 The limitations of this Section V. shall not apply to our liability for intentional conduct, for guaranteed characteristics, for injury to life, body or health or under the Product Liability Act.

5. miscellaneous, final provisions

5.1 Contractual relations with our customers shall be governed exclusively by German law.

5.2 Should individual provisions of these GTC be invalid, the validity of the other provisions shall remain unaffected.

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